Enterprise customers often inquire about accessing toll receipts and payment information after their rental period. This guide outlines the tools and resources available to manage your toll charges efficiently.
Accessing Your Toll Receipts Online
Enterprise utilizes the Highway Toll Administration (HTA) website to manage toll payments and receipts. To access your statement:
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Visit the HTA Website: Go to https://www.htallc.com/tollpass.
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Locate the “View Receipt” Option: In the lower right-hand corner, click on “View Receipt and Online Payment Options” then “Learn More.” This will redirect you to the “Locate Your Statement” page.
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Find Your Statement: Enter your Last Name and your Rental Contract number. Alternatively, use your Last Name and the first six and last four digits of the credit card used for your rental. Click “Find Statement.”
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View Your Tolls: Once located, your statement will detail individual toll charges incurred during your rental.
Automating Toll Receipt Delivery
To simplify future toll management, you can sign up for automatic email delivery of your receipts:
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Navigate to “Locate Your Statement”: Access the “Locate Your Statement” page on the HTA website as described above.
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Find the “Auto-Receipt Sign Up” Link: Located to the right of the “Find Statement” button.
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Enroll for Auto-Receipts: Click the link and provide the required information, including the first six and last four digits of the credit card you intend to use for future rentals.
Customer Support for Toll Inquiries
If you encounter issues locating your receipt or have questions regarding your toll charges, several customer care tools are available:
- HTA Customer Service Phone Number: Call the number provided at the bottom of any page on the HTA website.
- HTA “Contact Us” Form: Submit an email inquiry to Customer Service through the “Contact Us” section on the HTA website.
Streamlining Toll Management with Enterprise
Enterprise leverages the HTA platform to provide a comprehensive customer care solution for managing toll charges. By utilizing the online portal and automated features, you can easily access, review, and manage your toll expenses incurred during your rental. Contact HTA directly for immediate assistance with specific billing questions or concerns.
