Hartford HealthCare Tools: Upholding Ethical Standards in Patient Care

At Hartford HealthCare, our commitment to providing exceptional patient care is underpinned by a robust framework of rules, regulations, and a comprehensive code of conduct. We believe that every patient deserves the highest standard of care, delivered by professionals who embody honor, expertise, and unwavering ethical principles. This dedication is not just a policy; it’s woven into the fabric of our daily operations, ensuring that our services reflect the core values we stand for.

Our mission at Hartford HealthCare is driven by a deeply ingrained value system. These values—Caring, Safety, Excellence, and Integrity—are not merely words on a page; they are the guiding principles that shape our actions and decisions every day. Concepts such as truthfulness, delivering compassionate care, and treating every individual with the utmost respect and dignity form the bedrock of this system. These are the fundamental elements, the essential Hartford HealthCare tools, that enable us to foster a trustworthy and healing environment.

The Hartford HealthCare Code of Conduct serves as a critical instrument in reinforcing these values. It clearly articulates the standards of behavior expected from all staff members in every interaction, whether with patients, colleagues, or partners. This code is more than just a set of rules; it’s a practical guide, one of the vital Hartford HealthCare tools, designed to ensure a consistent and ethical approach across our entire network.

Furthermore, Hartford HealthCare maintains stringent policies to prevent fraud and abuse within the healthcare system. Our Prevention of Fraud and Abuse Policy and the Purchase Order Terms and Conditions Policy are key Hartford HealthCare tools used to inform employees, contractors, and agents about our proactive stance against fraud, waste, and abuse. These policies also provide essential information regarding the federal False Claims Act, detailing potential penalties for fraudulent activities and outlining protections for individuals who report violations. We are committed to maintaining the integrity of healthcare programs and protecting them from misuse.

Federal law strictly prohibits the acceptance of any form of remuneration, whether direct or indirect, in cash or in kind, that could influence or appear to influence the purchase or referral of healthcare goods, services, or items reimbursed by federal or state healthcare programs like Medicare and Medicaid. Consequently, the acceptance of gifts that could be perceived as inducements is absolutely forbidden at Hartford HealthCare. This principle is a cornerstone of our ethical framework, ensuring that clinical decisions are based solely on patient needs and best practices.

Hartford HealthCare has implemented explicit standards of conduct to guarantee that all activities and business dealings conducted by and on behalf of our organization fully comply with federal and state laws and regulations concerning business gifts and other gratuities. These standards act as essential Hartford HealthCare tools for maintaining transparency and accountability in all our operations, reinforcing our commitment to ethical and legally sound practices in every aspect of patient care and business conduct.

Code of ConductCódigo de conducta

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